Service Management

Make your Business Case for Sitecore Content Hub
You need an end-to-end view of your content lifecycle to meet customer expectations and deliver personalized...

The 8 benefits of cloud and how you can achieve them for your business
Digital transformation is firmly upon us. In fact, Gartner predicts that 75% of businesses will transform...

4 Steps to Establish an Employee Experience Platform
As employees continue to work from anywhere, they expect their workplace to up-level through technology...

Forrester Wave, We're a leader!
VMware Carbon Black Named a Leader in The Forrester Waveâ„¢: Endpoint Security Software As A Service,...

8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...

Building the digital workplace
The days when having a job meant traffic jams, cubicles, and a 9-to-5 schedule are coming to an end....

Take control of diverse and rapidly evolving enterprise risks
Today's enterprises face diverse and rapidly evolving risks, including expanding regulatory requirements,...

The Book Of Knowledge - Operating Excellence
Customers and employees now demand that enterprises make their operations more responsible, effective...

Maximizing your Sitecore Investment with Rackspace and Azure
Creating customers for life. In the age of the customer, your online visitors expect an engaging, personalized...

Everyone's talking customer experience. Let's make it happen.
The health of your brand, products, and services depends on delivering exceptional experiences time and...

The Gorilla Guide to Achieving IT Asset Management Success
ITAM is about knowing what you've got, where it is, who's using it and how much it costs. If you want...

From Seismic Disruption to a New Era of Success
No one could have foreseen the terrible impact of the COVID-19 outbreak on humankind. In business too,...
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