Service Management

High performance with distributed caching
For many web, mobile, and IoT applications that run in clustered or cloud environments, distributed caching...

A Five-Step Plan to Move Your Apps to the Cloud
Cloud applications, platforms, and services are changing the way enterprises compete for customers. The...

Modern Blueprint to Insider Threat Management
Taking a People-Centric Approach to Your Insider Threat Management (ITM) Programme. Insider threats can...

Maximizing your Sitecore Investment with Rackspace and Azure
Creating customers for life. In the age of the customer, your online visitors expect an engaging, personalized...

Leadership trends report: technology excellence
There was a time when the IT organization's role was clear and well defined. Spec out the workstations,...

The Evolving Workplace: Everything as a Service
Innovations in technology disrupt traditional business models. One way companies are already starting...

Enabling Great Customer Experience
The blueprint for success starts with a technologyfoundation that links an organisation's front- and...

The evolution of process automation
Automation has a long and storied history. Today, advancements in artificial intelligence (AI) are spawning...

IoT Smart Cities & Buildings
Many of today's commercial buildings predate modern energy-saving tools and techniques. That means they...
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