Service Management
Beneath The Surface Of Digital Transformation
Digital technology has changed market dynamics. Customers expect great experiences, and digital transformation...
IT Service Management for SMBs in a Remote-First World
Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving...
Safety First: The Face of Cybersecurity in Today's Workplace
As working environments and styles change, organizations must adapt IT to keep devices secure. The digital...
Best Practices for Database Consolidation
Information Technology (IT) organizations are under pressure to manage costs, increase agility, ensure...
Security Operations Use Case Guide
Responding to security incidents and vulnerabilities is an ongoing process, and you know that reacting...
Cloud Computing for Dummies
Cloud computing is a topic that technology pros need to know to stay ahead of the computing game. Cloud...
Three reasons to manage Office 365 with Citrix Workspace
Are you considering migrating to Microsoft Office 365 or already facing challenges with the move? Don't...
Maximizing your Sitecore Investment with Rackspace and Azure
Creating customers for life. In the age of the customer, your online visitors expect an engaging, personalized...
Optimal Workload Placement for Public, Hybrid, and Private Clouds
The needs and goals of every organization and industry differ, making it impossible to adopt a one-size-fits-all...
Book of Knowledge for Customer Experience
Technology is always evolving, and customer expectations are evolving with it. ServiceNow is helping...
Future-Ready Identity and Access Management
This e-book offers five fundamentals to help you find a new approach to identity access and management...
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