Service Management
Intelligent Authentication and Fraud Prevention Intelliview
In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...
Migrating Enterprise Applications to Microsoft Azure
Migrating applications is a subject that can strike fear into the heart of even the most seasoned IT...
3 Ways to Make Cloud Your Business
The role of IT infrastructure and operations leaders has dramatically changed, and cloud evolution continues...
Why digital transformation is the only option for businesses today
Over the last ten years, digital transformation has changed the landscape of global business. In this...
7 Reasons VMware Cloud Foundation is the Premier Hybrid Cloud Solution
Is your IT service delivery future ready? Application and cloud strategies are inextricably linked, and...
The evolution of process automation
Automation has a long and storied history. Today, advancements in artificial intelligence (AI) are spawning...
Advancing SOC Endpoint Incident Response Practices
Even with a comprehensive multi-layered protection solution in place, no organisation can prevent every...
Taking the Next Steps Towards Data-Driven Government
The first and most obvious phase of digital transformation, the digitalisation of services, has been...
CCW Digital’s Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...
CompTIA A+ Certification All-in-One For Dummies, 5th Edition
Fully updated to cover the 2019 exam release! CompTIA's A+ certification is an essential certification...
The CIO's Guide to Cloud Data Management
Data is power. How you use it and how you protect it is critical. As a CIO, you are responsible for leading...
Strategic Portfolio Management: The thing you've been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...
Strategic Portfolio Management: The thing you’ve been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...
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