Service Management

Getting to digital experience excellence
With our Digital Acceleration program, you'll work with Adobe strategy consultants to uncover KPIs and...

The Role of Cloud in European Business Transformation
NetSuite and Frost & Sullivan have conducted a survey of 1,425 CEOs, CFOs, CIOs and IT Directors across...

3 steps to delivering digital-first business growth
The exploding demand for digital services is a great opportunity for you to lay the foundation for business...

Time to say yes to NoSQL
This whitepaper from Stratecast and Frost and Sullivan provides expert advice to business technology...

2019 IT Skills and Salary Report
The 2019 IT Skills and Salary Report provides the most informative and revealing insights into the inner...

NetSuite - helping the manufacturers of the future
A factsheet explaining how NetSuite's cloud-based software suite offers a complete, integrated solution...

CCW Digital’s Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

Making all the right connections
Ask someone how they feel about a company, and they'll have an immediate response. All too often it's...

CIO Roadmap to Hybrid and Multi-Cloud
While cloud has become a key driver of business expansion and operational efficiency, business and IT...
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