Service Management
Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...
The 10 Universal Truths of Identity and Access Management
Most organizations implement technology to do things better, deliver higher value, fulfill their mission...
Intelligent Authentication and Fraud Prevention Intelliview
In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...
Evolving Customer Experience and Expectations in Australia
Delivering a great customer experience is essential in any business. It drives loyalty, customer retention...
The Complete Guide to Cloud Economics
Improve decision-making, avoid risk, reduce costs and accelerate cloud adoption. There are two leading...
IT Service Management for SMBs in a Remote-First World
Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving...
Cloud Computing for Dummies
Cloud computing is a topic that technology pros need to know to stay ahead of the computing game. Cloud...
The Role of Cloud in European Business Transformation
NetSuite and Frost & Sullivan have conducted a survey of 1,425 CEOs, CFOs, CIOs and IT Directors across...
Not All End User Experience Monitoring Solutions Are Created Equal
Digitization has undoubtedly changed the way companies do business with their customers, partners and...
The CIO’s guide to aligning technology and business strategy
Hyperautomation and low code edition Inside this CIO Guide, you'll find solutions to the problems that...
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