Service Management
8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...
Combining IT operations management and security operations using AIOps
Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...
Modernize the customer experience with your apps
Delighting customers starts with the right cloud foundation, Understanding the multi-cloud world is critical...
5 steps to harness the power of the organization to better serve customers
Experiences are more than just touchpoints—how customers achieve their desired outcomes is what matters. Read...
The Complete Guide to Cloud Economics
Improve decision-making, avoid risk, reduce costs and accelerate cloud adoption. There are two leading...
Maximizing your Sitecore Investment with Rackspace and Azure
Creating customers for life. In the age of the customer, your online visitors expect an engaging, personalized...
Digital Transformation Today
More and more buyers are looking for a digital experience that not only improves challenges like wait-time...
Azure Accelerator kit: Travel in the fast lane with New Signature
At New Signature, we understand that organisations are finding it difficult to start their Public Cloud...
The Digital Workspace: Three Elements of Success
IT leaders say they are actively pursuing digital workspace strategies but still need to overcome some...
Business Growth and Agility in the Cloud - Infor vs NetSuite
If you want to go further, grow faster and achieve more than your competitors, you need to have the right...
VMware Cloud Foundation: Maximise Digital Business Value
76% of IT organizations are committed to hybrid cloud as a long-term strategy to quickly adapt to changing...
Everyone’s talking customer experience. Let’s make it happen.
The health of your brand, products, and services depends on delivering exceptional experiences time and...
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