CRM
CCW Digital’s Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...
Addressing Security Challenges in Hybrid Cloud Environments
Enterprises are increasingly using hybrid environments, but this move can come with risks and challenges...
Enterprise Resource Planning Software Buyer's Guide 2019
An enterprise resource planning system helps organizations track information across all departments and...
Untangling the Web of Cloud Security Threats
Changing technologies and evolving threats make IT security more challenging. Business units are adopting...
The Total Economic Impactâ„¢ Of ServiceNow Field Service Management
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...
Is your SaaS company's billing problem actually a data problem?
Planning a billing platform upgrade? Usage Engine, our purpose-built usage data management software,...
A CIO’s guide to creating the workplace of the future
Whether you're looking to retain employees, grow your business or boost your revenue, you've got to stay...
The State of Application Development: Is IT Ready for Disruption?
Organizational agility is more important today than ever. Digital transformation has dominated business...
Redefining Modern Master Data Management in the Cloud
Your organization needs to continuously innovate to stay competitive. And business insights are necessary...
Manufacturing Transformation: Journey to the Cloud
Practical ways to achieve smarter, faster, and more responsive operations. Cloud is at the heart of digital...
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