For years, the shift to cloud-based communications services was gradual, with some organizations going...

With the rise of autonomous databases – and all the other scary changes in database management systems...

We cannot anticipate change, although we can bet on its coming, be it from weather, pandemics, socio-political...

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML),...

In the book, A Whole New Mind: Why Right-Brainers Will Rule the Future, author Daniel Pink describes...

Not all applications are web-based or designed to run from the cloud. Many applications still require...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

Did you know that approximately 300 billion emails are sent every day and that about half of all email...

Ready to start using Microsoft® Azure®, but not sure how to get started? Good news: Getting started...

In order to succeed, modern businesses must seek to create a workplace that delivers an exceptional customer...

We now spend less time at the office and are collaborating more than ever before in teamwork. Today's...

Choosing the right DRaaS solution depends on factors like supported workloads, application dependencies,...

Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there's...