CRM
CX Data Strategy: The Ultimate Framework for Better Customer Experience
Customer loyalty can be fleeting. According to PWC, 32% of customers would stop interacting with a brand...
IT Executive Decision Framework: From Virtualisation to Multi-Cloud
Driven by the needs of applications, Digital Transformation is accelerating. IT decision makers must...
A CIO's guide to creating the workplace of the future
Whether you're looking to retain employees, grow your business or boost your revenue, you've got to stay...
Zero Trust Access for Dummies
As businesses continue to embrace digital innovation, cloud applications, and the new work-from-anywhere...
Enterprise Cloud for Dummies
There is more to the cloud than meets the eye – and this comprehensive 48-page guide to the cloud success...
The 8 benefits of cloud and how you can achieve them for your business
Digital transformation is firmly upon us. In fact, Gartner predicts that 75% of businesses will transform...
The US Customer Experience Decision-Makers’ Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...
Migrating Apps to the Cloud in 5 Steps
Cloud applications, platforms and services are changing the way enterprises compete for customers. The...
The state of contact centre transformation in the new digital world
The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...
Powering a Digital Workplace with a Best-of-Breed Productivity Stack
Content is among an organization's most critical assets. It flows through every aspect of a company,...
All-Flash Buyer's Guide: Tips for Evaluating Solid-State Arrays
Think Flash-First for Primary Storage. The introduction of enterprise-grade all-flash arrays has turned...
Mobilising employee productivity in the distributed workplace
Citrix and Microsoft shape modern workplaces that unite the essential elements of today's distributed...
Digital Transformation and Risk for dummies
Digital transformation is a critical priority for many companies across most industries, and it's more...
The CIO’s Guide to Data and Analytics Innovation
Discover how Workday enables businesses to make faster, better decisions with one source for all your...
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