CRM

8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...

Cloud Cheat Sheet (Amazon vs. Microsoft vs. Google)
Web applications have always been deployed on servers connected to what is now deemed the 'cloud'. But...

A New Paradigm for Salesforce Testing
Just as low-code and no-code development tools are transforming velocity for the new ways that we work,...

Composable Communications
Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless...

Powering Dynamic Personalization with Data
With so much data available, and advanced tools at our fingertips, it's possible to create dynamic, 360-degree...

Cloud Migrations Checklist
Cloud migrations can be complex. The key to a successful migration lies in the planning. To help, we've...

Delivering Real-time Cloud Security Without Trading Off Performance
There has been a long-standing tradeoff between security and performance, and security often gets the...

SAP on Private Cloud
Next Level Enterprise with Hyperconverged Infrastructure. Consolidate all aspects of your SAP® landscapes...

Four Key Considerations for Building the Best Multicloud Architecture
As cloud architects move more workloads to public and private clouds, hybrid multicloud architectures...

IT Infrastructure Made to Meet Modern Business Needs
IT modernisation is a key focus for many organisations. Legacy infrastructure and deep-seated operating...

Top 3 challenges your team faces when building in the cloud
Learn the root causes of the challenges your cloud and security teams are facing and see how these challenges...

Chatbot Starter’s Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...
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