CRM
The CIO's guide to intelligent IT
Two thirds (65%) of IT decision-makers admit the conventional systems and approaches in use today aren't...
Optimize Data Protection for VxRail
As customers look to create scalable hybrid cloud platforms that help drive innovation and competitive...
Enabling Great Customer Experience
The blueprint for success starts with a technologyfoundation that links an organisation's front- and...
The US Customer Experience Decision-Makers’ Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...
Solve your call center's seasonal capacity problem
Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there's...
Drive business growth with personalization
Personalizing content for a customer online is key to breaking through the noise. Yet brands face challenges...
How to Integrate DocuSign
A smooth integration is key to the success of any digital transformation project. Many organisations...
Managing Multicloud: Getting the Fundamentals Right
Multicloud is a new concept for many organisations, yet it describes a trend that's been in place for...
Study shows retailers ignoring tools to fight shopping cart abandonment
The differential between the close rate of brick and mortar stores (30%) and online stores (3%) is encouraging...
7 Steps to Developing a Cloud Security Plan
Security concerns are top-of-mind for IT executives in light of highly publicized data breaches at a...
NoSQL for Dummies
This easy to read guide to NoSQL databases provides the type of no–nonsense overview and analysis that...
Rococo chocolates achieves sweet success with NetSuite
London-based confectionary retailer Rococo Chocolates is growing at home and abroad thanks to NetSuite's...
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