Your construction company wants to deliver the best, most cost-effective building projects every time,...

In this whitepaper, research firm IDC dives deep into manufacturing use cases in the cloud, evaluates...

Explosive data growth is a double-edged sword. On one hand, it's enabling the most disruptive and exciting...

This buyers guide examines the North American contact center market for both premise- and cloud-based...

Every organization should be able to connect any system to ServiceNow to drive end-to-end process automation....

Enterprise-ready Chrome devices meet the needs of a mobile workforce while offering streamlined IT operations...

The evolution of technology has created a shift in the way we live. As a result, the traditional bricks...

The blueprint for success starts with a technologyfoundation that links an organisation's front- and...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

What exactly is usage data? How does it relate to subscriptions and billing? Why is processing usage...

At a time of disruption and uncertainty, with more disruption and uncertainty to come, businesses must...

Understanding and questioning existing processes is the first step to creating intelligent workplaces...

There's been a lot for marketers to lament in the past year—and the imminent reduction in access to...

As cloud computing becomes an increasingly important part of any IT organization's delivery model, assessing...