CRM
Chatbot Starter's Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...
How to Help Prevent Increasingly Rampant Brand Exploitation
Brands have been the unwitting victims of scams since time immemorial. Now, in the age of phishing, it's...
An introduction to ITM
As organisations move towards a more distributed workforce, the traditional perimeter of the office network...
Oracle NetSuite Protects Flagship Business Applications With Illumio
Find out how SaaS leader Oracle NetSuite improves security and uptime for 7,500 application workloads...
Brian Madden Insights: From Desktops to a Digital Workspace
The first 20 years of 'end-user computing' (EUC) were really about desktop computers sitting on users'...
The Ultimate CX Agent Guide
Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...
Cloud Platform Overview
A new age of cloud innovation is happening amid a backdrop of converging forces. Several technical and...
The Best of Both Worlds: Hybrid IAM Offers Flexibility and Enhanced Security
One of the fastest growing segments of the Identity and Access Management (IAM) market is the cloud segment. Increasingly,...
The Top 5 Myths of Cloud Security
Hybrid cloud security is a hot topic, especially with the massive growth of public cloud providers like...
NetSuite - helping the manufacturers of the future
A factsheet explaining how NetSuite's cloud-based software suite offers a complete, integrated solution...
A CIO's Strategy Framework for Disruptive Transformation
This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...
Python for Data Science For Dummies, 2nd Edition
The fast and easy way to learn Python programming and statistics Python For Data Science For Dummies...
The Innovator’s Guide to the Digital-first Contact Center
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...
Go Mainstream with SD-WAN: Migration Best Practices
Over the last couple of years, SD-WAN technology has matured into a mainstream solution. Yet, the most...
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