CRM

2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...

A guide to the benefits of Unified Communications & Collaboration
In order to succeed, modern businesses must seek to create a workplace that delivers an exceptional customer...

Four Key Considerations for Building the Best Multicloud Architecture
As cloud architects move more workloads to public and private clouds, hybrid multicloud architectures...

Top Workplace Trends 2023 (and Why Communications Are Essential)
What changes are coming for your organization in 2023? Looking ahead is essential for successful businesses....

Silver Linings: Licensing in the Cloud
When you hear the term 'Cloud Licensing', what do you think of? This simple term sounds rather innocuous...

Tanium Insights: It's Time to Ditch the VPN for Zero Trust
Many organizations have started adopting zero trust strategies to protect their distributed networks...

Embracing a Hybrid Cloud Strategy for Dummies
The key challenge for organizations pursuing a hybrid cloud strategy is finding an operational model...

The Data Governance Program Workbook
If you're reading this, then you've already made some important decisions. You've decided to invest in...

5 Phases for Enterprise Migration to Amazon Web Services (AWS)
Learn about the resources, skills and processes you need to move your data to the cloud. Download now...

Unified Promotions: An Offer Hard to Resist
Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...

Optimized Security for Multi-Cloud laaS Environments
No question: Multi-cloud adoption can benefit your business. New question: How can you secure multi-cloud...
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