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IT Infrastructure Made to Meet Modern Business Needs
IT modernisation is a key focus for many organisations. Legacy infrastructure and deep-seated operating...

Ensuring compliant communications in Financial Services
The pandemic has reshaped business in myriad ways, none so much as how people communicate. In a few months,...

The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...

How to Optimize Hybrid Cloud with Self-Driving Operations
5 key benefits that improve operational efficiency. Hybrid cloud is a great solution for organisations...

Barometer of Cloud Telephony Adoption in Europe
An economy based on distancing has emerged following the COVID-19 crisis that has affected European companies....

Build smarter with tech
Your construction company wants to deliver the best, most cost-effective building projects every time,...

2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Securing Cloud Transformation with a Zero Trust Approach
When it comes to rates of change, cybersecurity has rightly been on the conservative side. Setting up...

Understanding cybersecurity workforce problems and solutions in 2021
The findings in this large-format survey reinforce existing statistics and, in certain instances, actually...

Optimal Workload Placement for Public, Hybrid, and Private Clouds
The needs and goals of every organization and industry differ, making it impossible to adopt a one-size-fits-all...

A New Trend Explained: What is Multicloud?
Multicloud has become one of the buzzwords of modern IT, yet there's a lack of agreement on what it actually...

Experience in action
Everybody's talking about customer experience The future health of your brands, products, and services...

The Evolution of Hyperconvergence
This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...
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