CRM
Enterprise Cloud for Dummies
There is more to the cloud than meets the eye – and this comprehensive 48-page guide to the cloud success...
8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...
Cybercrime Threatens the Digital Funnel
Cybercriminals are employing new attack methods on new digital surfaces, including digital marketing....
Cloud Migrations Checklist
Cloud migrations can be complex. The key to a successful migration lies in the planning. To help, we've...
The Multi-Cloud Maze: 5 Principles for Success
Organisations must now grow and pivot with previously unimagined agility. Enticed by the promises of...
Oracle Autonomous Database for Dummies
What if your database could install, manage, secure, and upgrade itself—with little or no manual administration...
Top 5 Challenges of Migrating Applications to the Cloud
As global workloads accelerate, the need for greater agility and global deployment options have driven...
Digital Document Processes In 2020: A Spotlight On E-Signature
The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...
Maximizing your Sitecore Investment with Rackspace and Azure
Creating customers for life. In the age of the customer, your online visitors expect an engaging, personalized...
The data challenges in usage-based subscriptions
The boldest companies are taking note and giving their customers the usage-based pricing they want. And...
Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...
AI-powered contact centers to improve customer experience
Leverage AWS Language AI services to enhance customer experiences It's time to leave behind the challenges...
How Mature is your Content Strategy?
Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...
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