ServiceNow

Automation for Service Operations
As speed is vital in creating and taking opportunities, you can get ahead by automating the way work...

Strategic Portfolio Management: The thing you’ve been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...

Deliver a CMDB with true business value: 6 essential steps
Your Configuration Management Database (CMDB) provides accurate and reliable information about digital...

4 Steps to Establish an Employee Experience Platform
As employees continue to work from anywhere, they expect their workplace to up-level through technology...

Stop hopping on one leg
Go from velocity to value with dynamic DevOps. Don't let old systems and manual processes hobble your...

Report: Forrester TEI for CSM
To deliver effortless, end-to-end customer experience every time, all parts of your organisation need...

Visibility in Action
Powering end-to-end insights across customer experience, satisfaction, and cost management. Leading companies...

The Anatomy of an Insider Threat Investigation
For decades, perimeter-based security strategies have been the starting point for most cybersecurity...

The New World of Digital Workplace Services
What if you could rapidly digitise key employee processes to better engage and delight your employees,...

4 steps to transforming employee journeys
Delivering a best-in-class employee experience is essential as remote work gains momentum. Read about...

Combining IT operations management and security operations using AIOps
Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...
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