Leading companies pride themselves on offering excellent customer experiences based on positive engagement:...

In March 2020, the COVID-19 pandemic forced companies and organizations around the world to shut their...

Technology leaders have adapted to evolving imperatives, such as cloud migrations and hybrid work support....

Environmental, Social, and Governance (ESG) is a huge opportunity for your organization to build stakeholder...

This Forrester Consulting Opportunity Snapshot looks at Hyperautomation, and how it is central to business...

Project management offices (PMOs) are the backbone of the most successful enterprises. But PMOs are more...

The challenge for today's enterprises is to extract the most value from their data. To do so, companies...

Responding to security incidents and vulnerabilities is an ongoing process, and you know that reacting...

Digital transformation is a critical priority for many companies across most industries, and it's more...

Digital leaders need to keep pace as new technologies are adopted across the enterprise, but today most...

Migrating to the cloud can make your business more agile, flexible, and efficient—but it can be risky....

Barrier busting has never been more important to business agility. This paper explores why a unified...

Employees want to connect with the company they work for, but that connection is no longer built solely...

In cybersecurity, a critical event is a major incident that's disruptive enough to pose a meaningful...