Service Level Management

The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...

The definitive guide to Citrix Workspace
User experience and productivity. Use this guide to understand why Citrix Workspace delivers the solution...

Application Control for Dummies
Application control, sometimes called application whitelisting,is a means for controlling the software...

A Simpler, Smarter Approach to Mac Management
Mac devices are making massive inroads across every industry, as more companies offer Mac as a choice....

Taking the Next Steps Towards Data-Driven Government
The first and most obvious phase of digital transformation, the digitalisation of services, has been...

The Evolving Workplace: Everything as a Service
Innovations in technology disrupt traditional business models. One way companies are already starting...

5 ways IT can increase employee productivity with Chrome Browser
As enterprises contine to adopt web-based apps, users spend more time their web browser than ever before. With...

Maximizing your Sitecore Investment with Rackspace and Azure
Creating customers for life. In the age of the customer, your online visitors expect an engaging, personalized...

Addressing Security Challenges in Hybrid Cloud Environments
Enterprises are increasingly using hybrid environments, but this move can come with risks and challenges...

The growing role of web browsers to support Cloud Workers
Forrester Research studied how technology is changing as workers spend more time in the cloud. The Cloud...
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