ITSM
The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...
The Gorilla Guide to Achieving IT Asset Management Success
ITAM is about knowing what you've got, where it is, who's using it and how much it costs. If you want...
Strategic Portfolio Management: The thing you've been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...
Creating the ultimate spend-smart IT asset management system
The right technology mix for greater hardware, software, and cloud cost control. Whatever your business...
CompTIA A+ Certification All-in-One For Dummies, 5th Edition
Fully updated to cover the 2019 exam release! CompTIA's A+ certification is an essential certification...
Malwarebytes Incident Response
When a cyberattack occurs, speed is one of the most critical factors in the remediation process. Cyber-prepared...
The Total Economic Impact™ Of ServiceNow Field Service Management
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...
The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...
The future of IT is now
For technology leaders, the next few years will be feast or famine. The rise of platforms as a service...
IT Service Management for SMBs in a Remote-First World
Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving...
Advancing SOC Endpoint Incident Response Practices
Even with a comprehensive multi-layered protection solution in place, no organisation can prevent every...
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