ITSM

IDC: Blueprinting a Cloud Operating Model for the Multicloud Era
The recent acceleration of digital transformation initiatives is driving the need for a cloud operating...

Agility with apps
Today, companies are increasingly relying on the partnership between people and technology to deliver...

Malwarebytes Incident Response
When a cyberattack occurs, speed is one of the most critical factors in the remediation process. Cyber-prepared...

Book of Knowledge: Employee Experience
Keeping employees engaged, productive, and connected has never been more important—or more difficult....

The top 3 benefits of predictive intelligence in service operations
The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....

How to Make a More Efficient IT Helpdesk
There's a lot riding on today's Helpdesk Managers and their teams. As organizations have expanded in...
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