The world of Identity and Access Management (IAM) is rarely controversial. But today, there is a battle...

In the decade since the 2009 economic downturn in the UK, there have been a number of changes in the...

In 2020, Dell Technologies and Intel commissioned IDG to conduct an online research study to understand...

In 2022, ransomware remained the most prevalent form of attack. In investigations by Secureworks® incident...

Utility companies are often targeted because they can be used so effectively as phishing lures, as they...

In recent years, organizations are realizing the business value of low-code software, including how they...

Learn why AWS is the best place to build modern apps Through our experience building applications for...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

Digital workflows create great experiences and unlock productivity. As a ServiceNow® ITSM customer,...

Every minute your business is operating in the public cloud is costing you money. And the costs are growing...

Get your complimentary copy of this independent GigaOm Research report, which analyzes positioning and...

We used to have separate physical devices for phone calls, email and chat, and video conferencing. Over...

This buyers guide examines the North American contact center market for both premise- and cloud-based...

Thanks to advances in technology, the business world is changing – it's faster, it's global, and ultimately,...