The needs and goals of every organization and industry differ, making it impossible to adopt a one-size-fits-all...

For all the unhappiness, chaos and uncertainty created by the pandemic crisis, it has also pointed us...

With the recent increase in the number of employees working from home as a result of the COVID-19 outbreak,...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

How financial firms reach onboarding nirvana Streamlined, pain-free onboarding builds the foundation...

The days when having a job meant traffic jams, cubicles, and a 9-to-5 schedule are coming to an end....

The challenge for today's enterprises is to extract the most value from their data. To do so, companies...

When you think of a security operations center (SOC), what comes to mind? Is it an organized team of...

Managing thru the pandemic and planning for future (Future of work theme) Innovation – Talking about...

The average person uses 36 cloud-based services every single day. Now it's up to IT operations teams,...

Learn how Artificial Intelligence (AI) and other intelligent technologies can transform your customer...

In this report, Forrester states that, 'NoSQL has become critical for all businesses to support modern...

Delighting customers starts with the right cloud foundation, Understanding the multi-cloud world is critical...

Hope is NOT a strategy: Secure your business with the Content Cloud Seems like every week there's news...