Artificial Intelligence
Customer Experience Challenges in Pandemic Times
Delivering great customer experiences (CX) isn't always easy, even in the best of times. When the stakes...
eBook: Product development strategies managed with cloud PLM
Discover how your product development strategies can benefit from modern cloud software-as-a-service...
Addressing Multiple Concerns with a Single Solution
Organizations have been steadily implementing digital innovations for years, but recently the pace of...
MetriStar Top Provider Award Contact Center Platforms
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value...
Winning in the New Era of Data Management
In the data-driven age, information is as valuable as currency. Entire industries are being disrupted...
Advanced Email Security
Email is a fundamental feature of modern business. Yet it is also the number one threat vector. Email...
Effortless Service, Happier Customers
This eBook reveals expert insights into how your contact center can effectively implement self-service...
2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...
Inside HPC: HPC and AI for the Era of Genomics
2020 will be remembered for the outbreak of the Novel Coronavirus or COVID-19. While infection rates...
The Data Governance Program Workbook
If you're reading this, then you've already made some important decisions. You've decided to invest in...
Simplify the complexity of data management
Every aspect of a business produces and requires information whether it's marketing or human resources....
Why aren't factories as smart as they could be?
Data is revolutionizing manufacturing. Combined with powerful tools like artificial intelligence/machine...
Part Four- Futureproofing your cybersecurity strategy
Email account takeovers are among the most insidious and damaging cyberattacks—used to invade companies...
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