Infrastructure Management
A Smarter Contact Centre for Employee and Customer Experience
For years, customer service has prioritized cost containment and contact deflection. Today, rising customer...
The Evolving Workplace: Everything as a Service
Innovations in technology disrupt traditional business models. One way companies are already starting...
Modernize the customer experience with your apps
Delighting customers starts with the right cloud foundation, Understanding the multi-cloud world is critical...
IoT Use Cases: Smart Ports
Smart Ports utilize Internet of Things (IoT), Artificial Intelligence (AI), and data to make itself more...
Protecting Data Capital in your Organization
The digital era is changing the way that organizations think about, protect, and monetize data. Now more...
8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...
Mobilising employee productivity in the distributed workplace
Citrix and Microsoft shape modern workplaces that unite the essential elements of today's distributed...
The evolution of process automation
Automation has a long and storied history. Today, advancements in artificial intelligence (AI) are spawning...
Reinvention Starts with Cloud Migration of Data Infrastructure
Take the complexity out of your data infrastructure For organizations running legacy data infrastructure...
Dell EMC PowerStore: Data-centric, Intelligent, Adaptable Storage
This report provides a brief introduction to Dell EMC's PowerStore mid-range storage appliance and documents...
Start your data modernization journey
Take the complexity out of your data infrastructure. For organizations running legacy data infrastructure...
Economic Impact: Veeam Cloud Data Management
TEI Report: Reduce operating costs of data backup and recovery while reducing data-related risk. ...
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