Compliance
Future-Ready Identity and Access Management
This e-book offers five fundamentals to help you find a new approach to identity access and management...
Next-Gen Cloud Contact Centers RingCentral Special Edition
Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...
How financial firms build stellar experiences in the cloud
From ordering takeout on an app to joining video calls, the way your customers work and play is constantly...
7 trainable soft skills for outstanding agents
The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...
Building Your Best Boardroom
How to Find the Right Directors For a Complex Future With the advent of modern governance, directors...
State of the Phish 2019 Report
What did the phishing landscape look like in 2018? Is general end-user awareness of phishing and other...
One secure platform for banking and capital markets
Easy, secure client experiences are the new gold standard in financial services. Whether you're talking...
CIO Perspectives Magazine issue 7
Business continuity for CIOs, explained. Legacy systems weren't built for the pace of change that CIOs...
Human Factor Report 2021
Cybersecurity, Ransomware and Email Fraud in a Year that Changed the World As the global pandemic upended...
Your guide to small office IT success
Providing a great IT experience for your office doesn't have to be a challenge. Illustrating different...
Migrating Enterprise Applications to Microsoft Azure
Migrating applications is a subject that can strike fear into the heart of even the most seasoned IT...
Strengthening Critical Infrastructure Security
Advances to critical infrastructure technology is opening the door to threat actors and cyber attacks...
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