We analyzed data from three different sources to create the first Global Customer Engagement Review....

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Get the basics on four key web programming tools in one great book! PHP, JavaScript, and HTML5 are essential...

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In today's world, application growth is unprecedented and enterprise applications on a wide range of...

Get the most value from your cloud infrastructure spend AWS offers the best price performance for virtually...

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In today's world, application growth is unprecedented and enterprise applications on a wide range of...

Bad bots are on every website with a login page. Even yours. Hackers and fraudsters use bots to validate...

The Inner Circle Guide to AI, Chatbots and Machine Learning is part of a series of analyst reports investigating...

Every organization is now defined by the digital services it delivers. From engaging customers with new...