Analytics
Managing Insider Threats in Financial Services
Financial services firms are victims of almost a quarter of all security breaches. And insiders contribute...
The Promise of XDR for Effective Threat Detection and Response
In October 2020, the Enterprise Strategy Group (ESG), completed a research survey of 388 cybersecurity...
Chatbot Starter’s Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...
The Innovator's Guide to the Digital-first Contact Center
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs...
Bloor Research Data Governance Market Update
Streaming analytics is a space that is largely built on the back of stream processing. In turn, stream...
Ten predictions for the next decade of analytics
AI and other analytics technologies are driving incredible innovations and advancements that are making...
BlackBerry Guard: Solution Brief
Many businesses overlook or underinvest in managed detection and response (MDR), a critical aspect of...
The Inner Circle Guide to Omnichannel
ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...
Keeping Critical Patients Safe and Treated Using SD-WAN
MD Anderson Cancer Center leveraged VMware SD-WAN to help radiologists be more productive, and staff...
The SMB Opportunity for MSPs: 2021-2026
According to new research from ConnectWise, MSP industry trends show that SMBs will create over $90 billion...
UCaaS: Unification and transformation
Enterprise businesses are constantly evolving and transforming. Digitalisation agendas, new strategies...
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