An economy based on distancing has emerged following the COVID-19 crisis that has affected European companies. Mitel's 2020 Cloud Survey shows that...

Delivering great customer experiences (CX) isn't always easy, even in the best of times. When the stakes are high like today and customers are bein...

We cannot anticipate change, although we can bet on its coming, be it from weather, pandemics, socio-political events or economic growth or decline...